We take responsibility. We believe we have a very open and honest relationship with all our clients - issues that arise are discussed in a spirit of partnership not confrontation. We meet regularly. We believe it is essential to meet regularly with clients. Particularly if things are going well, there is often a temptation not to meet but we feel that it is essential to meet regularly to ensure that everyone remains focussed.

We concentrate on reporting. Our Property Management system allows clients and residents to access detailed information about their property and obtain a number of specific reports.

We place high importance on accounting guidelines issues by RICS and adopt a completely transparent accounting process. The profession is constantly changing with an insistence of strict compliance and we encourage this and openly embrace change for the benefit of the occupier and client alike.